Essex County Fire and Rescue Service has reassured people with solar panels on their roofs that they will attend their homes in an emergency situation.
Other UK fire services have had calls from people attempting to sell newer panels claiming that the fire service would not attend fires involving ones.
Neil Fenwick, Head of Community Safety, said: “Our crews will always turn out to a fire and we have procedures in place to deal with every type of incident including fires involving solar panels.
“While all fires involving electrical currents pose a possible risk to our firefighters, we will always tackle the fire as safely and effectively as possible.
“People should not feel pressurised into spending thousands of pounds on a new system unnecessarily. Keeping people safe across the County is at the very heart of ECFRS.”
Trading Standards have encouraged anyone who is approached by these companies to get in contact.
If you have any concerns, contact Trading Standards through the Citizens Advice helpline on 03454 040506.